Customer Support 

• Welcome Center Support
• Service Entitlement & Routing for Validating Contracts & Service Expectations
• Service Administration for Managing Products and RMA
• Customer Renewals & Success Management
• Surveying CSATs

Technical Support

• Global Technology Help Desk Support
• Engineering Support for Bug Identifications
• Managed Services for Monitoring Products
• Professional Services 
• Network Support 
• Business Application Support
• SaaS for CRM, Document Management, Help Desk, BI Tools

Social Enterprise

• Administering Social Support
• Knowledge Management
• Governance & Metrics

Legal Process Outsourcing

• Para-legal Document Management Support 



Media Management

• Subscription Management Sign-up Support
• Business Account Renewals & Contract Management
• Outbound Corporate Data Updations 

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