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Delivery Center - NSS1

We have taken every effort in carefully choosing our delivery center location ensuring we are accessible by both private and public modes of transportation. Our center is in prime location in South of New Delhi, an area supporting rich and diverse nationalities capable of handling complex skill-sets for both customer and technical support requirements coupled with robust infrastructure and IT connectivity support. 

Our Presence
  • South of New Delhi supporting a rich talent pool for Voice, Technology & Back Office skill-sets
  • Located close to some of the best campuses and colleges within New Delhi for excellent Customer Welcome & Technical Support Services
  • Metro Connectivity to New Delhi and NCR Regions
  • Great Restaurants in and around offering world class specialty cuisines 
  • Excellent night-life in a safe surrounding environment 
  • A rich tourist destination and just 8 kilometers (5 miles) from world famous India Gate located in Connaught Place, Central New Delhi


Infrastructure & Security
  • Robust Network Hosting and Connectivity for bringing our business into the US environment
  • Advanced ACD/ IVR set up for intelligent call routing and productive operations
  • Advanced Dialer for efficient outbound campaign management support
  • 24x7 CCTV Recording and Back-up for Data Security 
  • Bio-metric set restricting access only by secure finger print 
  • Restricted access to Data Network Server 
  • UPS back up for Hardware and PCs including all connected peripheral devices
  • Power back up by Generator to ensure Network, Systems and Applications within the delivery center is 100% up at all times 
  • Strategic Risk Mitigation by keeping all data and intellectual property secure under restricted access
  • Floor-wise restricted access given only to relevant process and function-specific employees


For Our Employees
  • Keeping our employees safe at all times is of prime importance to us. Keeping this, we have maintained 24x7 onsite security surveillance by security guards to ensure all our employees are safe at all times
  • Dedicated HR function to handle all employee related questions and concerns
  • Providing our employees with healthy food service within the center
  • Salaries as per Industry Benchmark
  • Shuttle service for employees (coming soon!)

Achievements

Accolades
Industry Certifications

Key information

Quality Management
Hiring, Training & WFM

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© Copyright 2014 I Northtree Support Services I Corporate Office: Bldg. Bapu Park, NDSE- I, New Delhi 110 003. INDIA I Sales (630) 376-6719 I  Email - contact@northtreegroup.com 
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